Just want to quickly share my recent experience in dealing with All Action Watersports of Somers Point, NJ.
I've been doing business with All Action Water Sports for over 20 years their great customer service, always willing to help and friendly attitude has kept me coming back! I highly recommend them for all your Boating needs. Colleen, Danielle and Ray are as good as it gets!!
I never write reviews but i had to for any future customers sake, Stay away! Purchasing a boat or a jet ski is suppose to be a fun time, I purchased a boat for 72k very excited and big purchase for me. The boat came with nothing assembled. I had to do it myself. The radio didn't work the features on the boat did work. I called they said they would have someone come to my marina to fix it i sat there all day and none showed. finally i got the brand new boat down to them, when i went to pick it up my whole hull was scratched left my cover off the boat and when i said something i was told well thats what happens to boats lol. I was in complete shock! There where rips in the seats, my rug was soaked the inside of my boat smelled for months. On top of all that the features on the boat which i paid an extra 20k for this model still didn't work. They told me to bring the boat back again, Sorry no lol. I found another dealer and if you are looking to buy from them you should too. The most important thing is customer service (which this places attitude is that you are bugging them when u need customer service). lucky i found a yamaha dealer who honestly cares about their customers and the experience, and its a dream knowing if there is a problem I'm not alone anymore unlike how this place makes you feel. TRUST ME GO SOMEWHERE ELSE
My wave runner was in for service last year before the start of Winter due to water in my engine and while still under warranty. When I picked it up there were a few concerns but I was reassured my wave runner was in perfect running condition. Move forward to this season and my first trip on the water, the wave runner again took water in the engine. Go Figure, best part is it’s now OUT OF WARRANTY and Colleen at Action Watersports refuses to make the repairs. After back and forth arguing and contacting Yamaha I thought it best to simply pick up my wave runner and figure something else out. I go to pick it up and am told it will cost me $495.00 to get it, I pay in protest though. They bring out my wave runner on a pallet with my engine in about 10 pieces, unbelievable, then they refuse to let me take it unless I sign a waiver relieving them from any responsibility. Ha Ha, crazy right??? Well, I refuse to sign that and contact the State Police that they will not return my property (although it be in pieces) at this point they agree to load it into my truck. I had hoped by this point I would have been contacted by All Action Watersports to help resolve this, but nothing, not even an email apology or phone call. So I’m sharing this just as my personal experience and to warn my friends and whomever may be reading this to be careful who you choose to be your service agent and always get any communications in writing.
Terrible! They damaged my waver runner and trailer and deny what they did. They refuse to make good on it and ignore all calls and e-mails. I was told to leave for simply inquiring about this situation. Please be careful of who you choose to service your expensive machine,
I've had two skis at All Action for a few years now. They have always taken great care of them for us. I don't even have to think about it. A quick call over a few days prior and my ski is always ready to go. They've even helped me out last minute and been very kind about it. Great, hard working people! Thank you! Service is A+ as well. Looking forward to summer!
All Action Water Sports is a US Storage based in Somers Point, New Jersey. All Action Water Sports is located at 65 Dockside Dr, Somers Point, NJ 08244, USA.
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