I've always been very happy with this staples. Great staff, always fast, friendly, and knowledgeable.
Walked in with a puzzled look on our faces and immediately someone said "can I help you?"
Ran diagnostic tool on my computer to see what was causing problem.. Very friendly and helpful..
Vague, and poor response to questions. Didn't know product and was irritated that I needed information before a purchase. Purchased $58.00 product elsewhere.
Very disappointed with my experiences here. Awhile ago, I went to this location for a free virus scan for my computers. They did it and there were quite a few viruses found. They told me to remove them though, there would be a fee of about $300. It's funny because I left, went home, downloaded the same application they used, and then removed the viruses myself for free. Another time, I ordered a tripod online for pickup at this location. About a week or so later it arrived. I went there and it turns out it was the wrong one. I contacted staples online and they said they would ship another. They did and yet again it was the wrong one. This might not be this specific location's fault but it was certainly the company's fault.
We have visited this Staples location many times before and have had attentive employees, however our most recent visit was exceptional because of our print associate Deanna. She was not only friendly and personable but also extremely knowledgable, hard working, and dedicated to the store and its customers. This was our first experience with her, but as we were there we noticed that many customers that came in and out knew her. Deanna would take the time to greet them by name and make sure they were taken care of. It was obvious they came to this location for her outstanding customer service.
Thank you for hiring people who care about their job and people. It sure makes a difference!
Staples is a US Electronics Store based in Somers Point, New Jersey. Staples is located at 9 Bethel Rd, Somers Point, NJ 08244, USA.
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